Privacy Policy

Last updated: June 30, 2026

Elk Grove AC Pros ("we," "us," or "our") operates elkgroveacpros.com (the "Site"). We are a local HVAC information and lead-request service that connects homeowners with independent local HVAC providers. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or submitting a request, you agree to this policy.

Information we collect

We collect the information you provide when you fill out a quote or contact form — typically your name, phone number, email address, service area, and details about your AC or HVAC request. We also automatically collect limited technical information such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies.

How we use your information

We use your information to match you with local HVAC service providers, to respond to and follow up on your request, to operate and improve the Site, and to understand how visitors use our pages. We may contact you by phone, text, or email about the service request you submitted.

Who we share it with

When you submit a service request, we share your details with one or more independent, local HVAC professionals so they can contact you about your request. We may also use trusted service providers (for example, analytics or hosting) that process data on our behalf. We do not sell your personal information to third-party advertisers.

Cookies and tracking

The Site may use cookies and analytics tools (such as Google Analytics, and an advertising pixel if enabled) to measure traffic and improve performance. You can control cookies through your browser settings. Disabling cookies may affect how some parts of the Site function.

Your California privacy rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, to request deletion of your personal information, and to opt out of any "sale" of personal information as defined by the CCPA. We do not sell your personal information. To make a request, contact us using the details below.

Data retention and deletion

We keep your information only as long as needed to fulfill your request and for legitimate business or legal purposes. You may request that we delete your information at any time, and we will honor that request unless we are required to retain it by law.

Children's privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes are posted means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy or your information, contact us at straightindesign@gmail.com or call (916) 548-5524.

Disclosure: Elk Grove AC Pros is a local HVAC information and lead-request website. We are not a licensed contractor. Information submitted through this site may be shared with local HVAC service providers who can contact you about your service request.